Aavinya Products – Payment Terms and Conditions

1. Introduction

Welcome to Aavinya Products, By accessing our website or placing an order, you agree to the following Terms and Conditions. Payments are securely processed via Razorpay Software Ltd.

2. Products & Services

We offer Eco friendly Products. All product descriptions, images, and specifications are for informational purposes and may vary slightly.

3. Pricing & Payment

All prices are listed in INR and inclusive of applicable taxes unless stated otherwise. Payments are processed via Razorpay using secure encryption protocols Accepted methods: Credit/Debit Cards, UPI, Net Banking, Wallets. Razorpay may collect and process payment data per its Privacy Policy

4. Order Confirmation & Fulfillment

Orders are confirmed upon successful payment. You will receive an email/SMS confirmation with order details. Dispatch timelines vary by product category and availability

5. Shipping & Delivery

We ship across India via trusted logistics partners Estimated delivery: 3–7 business days. Delays due to unforeseen circumstances (e.g., public holidays, courier issues) will be communicated.

6. Refunds & Cancellations

Refunds are applicable only for damaged, defective, or incorrect items. Cancellation requests must be made within 12 hours of order placement. Refunds are processed via Razorpay and may take 5–7 working days.

7. Data Privacy

We collect minimal personal data for order processing and support. Razorpay handles payment data securely and independently., For full details, refer to our Privacy Policy

8. Limitation of Liability

Aavinya Products is not liable for payment gateway failures, Razorpay downtime, or third-party service interruption. We disclaim liability for indirect or consequential damages arising from product use.

9. Dispute Resolution

For payment-related issues, contact Razorpay support at support@razorpay.com. For product/service concerns, reach us at info@aavinyaproducts.com Jurisdiction: Mumbai, Maharashtra.

10. Modifications

We reserve the right to update these Terms at any time. Continued use of our website implies acceptance of the revised terms.